We work in collaboration with our dedicated manufacturers, to ensure warranty coverage and repair support. Please review the Warranty options below.
Avazzia Device-Specific Warranties:
Each of the following devices comes with a 2-year manufacturing warranty after receipt of the product, which can be extended to 3 years (if the device is registered with the manufacturer).
Avazzia LIfe Genesis (and Genesis II)
Avazzia Life Evolution
Avazzia Life Pinnacle
Avazzia Pro-Sport Ultra and III
Avazzia Blue
Avazzia Med-Sport
Scalar Qi **
SANA Qi **
Via Qi **
**Broken lead wire connection point exception**
The warranty begins on the date of delivery. You can register with Avazzia directly to extend the warranty to 3 years: https://avazzia.com/register/. Please locate your Serial Number prior to registering, which is located inside your battery compartment of your device.
SANA Shop Exclusive Accessories*
This includes the following items:
6 Inch Y-Probe
Microcurrent Goggles
Sana Pencil
Sana Massager
Sana Face Electrode
Thumb Electrode
*Rough handling, negligence or abuse of the products will void product warranty.
As with our SANA Shop exclusive accessories, we cover manufacturer faults on these products for up to a year after receipt of the product. If you have any issues, reach out to support@painfreeforlife.com and we will replace it, or fix it.